About Me

SUMIT K. JHA

A thought leader reflecting strong leadership qualities coupled with exceptional client relationship & management skills. Visionary and a powerful strategist, who can map a creative business vision, transform & empower organizations with tools, techniques and strategies to establish the competitive edge.

PROFESSIONAL SUMMARY

• Been instrumental in setting-up/managing Service Management practice/CoE in multiple organizations
• Provided strategic guidance for setting-up several Practices
• Turned around and transformed multiple ‘bleeding’ accounts
• Helped organizations define & evolve organizational policies for service management and shape their IT strategy
• Ideated and formulated strategies for creation of Next Generation Service Management offerings for an IT Services company
• Provided strategic guidance for defining Service Management offerings and Go-To-Market Strategy for cloud based offerings of a leading IT Services Company
• Conceptualized and strategized a futuristic Telecom specific Service Management platform (cloud offering) for an IT Services company
• Delivered over 50 Service Management consulting assignments for various Banking & Finance, Telecom, Media, Manufacturing, Healthcare and Energy & Utilities customers across the globe
• An entrepreneur for close to 5 years building strategies, business and products/solutions

SPECIALTIES

Author | Thought Leadership | Strategic Planning Innovation | Business Excellence | Practice/CoE Setup & Mgmt.| New Service Offering Conceptualization & Realization | Forming Strategic Alliances | Business Development & Negotiations | Budget & Forecasting | IT Strategy Consulting | Organizational restructuring | Service Management Consulting | Business Process Re-Engineering | Organizational Change Mgmt. | Team Building & Leadership | Account Transformation | Pre-Sales | Entrepreneurship | Service Assessment | Continual Service Improvement | Performance Improvement | Cross-Cultural Communication | Talent Acquisition | Training

ACHIEVEMENTS

• An author

• Speaker at various international/ national forums

• Honorary  Member - ‘Board of Studies’, Faculty of Computer Studies, Symbiosis Int. University

• Special Contribution Award for ITIL Process Compatibility Model (Wipro)

• Gold Medalist in MS

PUBLICATIONS

• Authored book titled ‘Tackling Roadblocks During ITImplementation’, Alethia Publishing (ISBN 9788192043302)

• Authored e-book titled ‘ITIL® & Cloud Computing - A Glance’ published on Kindle

• Authored whitepaper titled “ITIL® and Cloud Computing” published by itilnews.com

• Authored “ITIL® and Six Sigma Make a WinningCombination for IT” published by www.isixsigma.com