Thursday, May 5, 2011

Strategic Management & ITIL

Previous posts have helped us in understanding Strategic Management.

We know that Strategic Management helps in shaping or defining the organizational strategy. Today business is dependent on IT. So the actual translation of organizational strategy into business benefits for any organization will happen only when its IT is able to support the same. This is where Service Strategy phase of ITIL V3 becomes important. Thus, there is a very strong link between Strategic Management and ITIL.

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