Process
A process can be defined as a connected series of actions, activities, changes, etc. performed by agents with the intent of satisfying a purpose or achieving a goal.
A common misconception that people have about processes is that the processes are dependent on the tools. People from different quarters have put forth their concern related to the ‘dependency that process has on tools’ to me a number of times. Couple of them even argued to put forth their point. And this misconception existed even in the most experienced of the lots. On all these occasions it took quiet an effort from my side to make them understand that the processes are not dependent on the tools.
To put this misconception to rest I would repeat that Process is not dependent on tool. But on the contrary the tools are dependent on the processes. Tools acts as process enablers and they follow a certain defined process. A process can exist even without having a tool in place but a tool, whatever functionality it provides, will always be following a process.
Elements of a process:
A process can be defined as a connected series of actions, activities, changes, etc. performed by agents with the intent of satisfying a purpose or achieving a goal.
A common misconception that people have about processes is that the processes are dependent on the tools. People from different quarters have put forth their concern related to the ‘dependency that process has on tools’ to me a number of times. Couple of them even argued to put forth their point. And this misconception existed even in the most experienced of the lots. On all these occasions it took quiet an effort from my side to make them understand that the processes are not dependent on the tools.
To put this misconception to rest I would repeat that Process is not dependent on tool. But on the contrary the tools are dependent on the processes. Tools acts as process enablers and they follow a certain defined process. A process can exist even without having a tool in place but a tool, whatever functionality it provides, will always be following a process.
Elements of a process:
- Process Agent: In order to deliver desired outputs reliably, process agents may include roles & responsibilities, tools, activities, procedures and work instruction.
- Process Enabler: Resources & capabilities required to perform the process.
- Process Control: Planning and regulating a process with the objective of performing the process in an effective and efficient way.
Good post...I liked the part where you explained the relation between process and the tools used in it....here's my view on process design for SME's....
ReplyDeletehttp://crazymotts.blogspot.in/2013/04/process-consulting-for-small-and-medium.html