KPI: Release & Deployment Management

KPI Definition	Unit of Measure	Frequency	Remarks
Number of releases deployed in production environment	Number	Weekly	This KPI signifies efficiency of Release & Deployment management process.
Number of releases which had to be reversed	Number	Fortnightly	This KPI highlights the ineffectiveness of the process. Ideally the value for this KPI should be zero.
Number of releases which had to be reversed but could not be backed out	Number	Fortnightly	This KPI reflects that the back-out plan for the release is ineffective. Ideally the value for this KPI should be zero.
Proportion of new releases distributed automatically	Number	Fortnightly	This KPI signifies the degree of automation of the deployment process.
Reduction in the number of incidents after the deployment of a Release	Number	Weekly	This KPI highlights the effectiveness of release. Ideally there should be 100% reduction in the similar incidents.
Percentage of releases that were rescheduled	Number	Monthly	This KPI reflects effectiveness of release planning. Releases should be implemented as scheduled.
Average cost of release	Currency	Monthly	This KPI reflects the average cost incurred per release. This is calculated based on resourcing rate and man hours spent on the release.