KPI: Financial Management

KPI Definition	Unit of Measure	Frequency	Remarks
Percent of on-going projects that follow IT budgeting process	%	Quarterly	This KPI highlights the adherence to Financial Management process.
Percent of on-going projects for which cost- benefit estimation is performed	%	Quarterly	A cost-benefit analysis would show if the project is profitable. This KPI reflects the adherence to such an analysis by various project teams
Percent of projects for which cost – benefit estimation is verified after implementation	%	Quarterly	This KPI reflects adherence to the process of cross verifying the cost-benefit estimation post project implementation. Such verification would reflect +ve or –ve deviation from the plan.
Percent of projects for which expenses have exceeded the approved budget	%	Quarterly	This KPI highlights the percentage of projects that are in red, having overshot the approved expenditure.
Percent of IT expenses that exceeds the approved budget	%	Quarterly	This KPI highlights the percentage of IT expenses that have overshot the approved expenditure.
Percent of IT departments for which the expenditure has exceeds the approved budget	%	Quarterly	This KPI highlights the percentage of IT departments that have overshot the approved expenditure.
Number of identified cost units	Number	Quarterly	This KPI highlights the number of cost units that have been identified. It reflects the degree of enablement of an IT organization to attribute IT expenses to the customers.
Number of identified charging units	Number	Quarterly	This KPI highlights the number of charging units that have been identified. It reflects the degree of readiness of an IT organization to charge its customers for the rendered services.
Percentage of charging units for which charging policy is defined and implemented	%	Quarterly	This KPI highlights the number of charging units for which charging policy is clearly articulated. It reflects the degree to which an IT organization can charge its customers for the rendered services.
Numbers of errors in financial reports	Number	Quarterly	This KPI signifies the accuracy of financial reporting. Ideally the value of this KPI should be zero.