Saturday, September 7, 2013

KPI: Release & Deployment Management


KPI Definition
Unit of Measure
Frequency
Remarks
Number of releases deployed in production environment
Number
Weekly
This KPI signifies efficiency of Release & Deployment management process.
Number of releases which had to be reversed
Number
Fortnightly
This KPI highlights the ineffectiveness of the process. Ideally the value for this KPI should be zero.
Number of releases which had to be reversed but could not be backed out
Number
Fortnightly
This KPI reflects that the back-out plan for the release is ineffective. Ideally the value for this KPI should be zero.
Proportion of new releases distributed automatically
Number
Fortnightly
This KPI signifies the degree of automation of the deployment process.
Reduction in the number of incidents after the deployment of a Release
Number
Weekly
This KPI highlights the effectiveness of release. Ideally there should be 100% reduction in the similar incidents.
Percentage of releases that were rescheduled
Number
Monthly
This KPI reflects effectiveness of release planning. Releases should be implemented as scheduled.
Average cost of release
Currency
Monthly
This KPI reflects the average cost incurred per release. This is calculated based on resourcing rate and man hours spent on the release.


2 comments:

  1. I like the KPIs captured. And it definitely make sence. But there could be more if, dont you agree. But Appreciate your blogging, Thanks

    ReplyDelete
  2. Yes Anonymous definitely there can be many more depending upon the maturity of the process and the organization. Feel free to add additional KPIs in case you have them defined in your organization for the benefit of the readers. Thanks.

    ReplyDelete